Tern Voyages – Privacy Policy
At Tern Voyages, we prioritize your privacy and are committed to protecting your personal information. We believe that our customers have the right to understand how their information is collected, used, disclosed, and stored.
This privacy policy aims to inform you about the types of personal information we collect and how it is used. We want to assure you that your information will never be shared with third parties without your consent, except as required by law or for the purposes of fulfilling our services.
Collection of Personal Information
Personal information is any data that can be used to identify or contact a specific individual. At Tern Voyages, we may request personal information directly from you or, in some cases, through a third party. However, we never collect any personal data without your knowledge or consent. We take reasonable measures to ensure the security of the information you share with us.
You may be asked to provide personal information in the following situations:
- Booking a Tour or Package: When you book a holiday package or tickets through our website, we will request details such as your name, email address, and other contact information.
- Registration and Subscriptions: During registration or when subscribing to our newsletter, we may ask for your personal details or invite you to participate in competitions or promotional offers.
- Surveys: If you choose to participate in surveys, you may be asked to provide personal information via a link. Rest assured, your privacy is fully protected.
We are committed to safeguarding your information and ensuring that your privacy is respected at all times.
Use of Personal Information
At Tern Voyages, we use the personal information you provide in ways that benefit both you and our services. The information we collect may be shared with third parties as necessary for booking, inquiries, and transaction processing. Please note that your data may be processed outside of India to arrange the products and services you request. You will be asked to confirm your consent to share this information at the time of booking.
The personal information we collect may also be used to send you updates on our latest products, promotions, offers, and events. This allows us to keep you informed and helps us improve our offerings. You can opt out of receiving such communications at any time by unsubscribing.
Additionally, your information may be used internally for purposes such as improving our products and services, conducting research, and performing audits.
Use of Non-Personal Information
Non-personal information refers to data that cannot be used to identify a specific individual. This includes details such as your browser type, operating system, language preferences, location, postal code, occupation, and device identifiers.
Tern Voyages collects this type of information to improve the overall user experience and to enhance our products and services. This data helps us tailor our offerings to better meet the needs of our customers.
Use of Cookies and Technologies
Cookies are essential for providing an enhanced user experience for our valued customers. Most web browsers automatically accept cookies, though some may require adjustments to your settings to enable them. You have full control over your cookies and can easily manage or delete them at any time.
We use cookies to improve our online services, applications, advertisements, and email communications. Cookies help us gather non-personal information, such as login details, pages visited, and session information, which allows us to better understand how you interact with our website and tailor your experience.
Disclosure to Third Parties
Tern Voyages may share your personal information with third parties when necessary, primarily in relation to booking, reservations, transactions, or any other activities initiated by you. This sharing of information is done to fulfil your requests and provide the services you have booked.
Rest assured, we ensure that any third parties with whom we share your information are bound by privacy standards to protect your data.
Service Providers and Partners
Tern Voyages Private Limited may disclose personal information to third-party service providers who assist us with various functions, such as data processing, customer research, satisfaction surveys, and other services that help us improve your experience with us.
With Whom Your Personal Information is Shared
While we typically share anonymous data and reports with our trusted suppliers, advertisers, and potential business partners, your personal information will only be shared when necessary to fulfill your booking or service request. We encourage all customers to review our privacy policy before completing their booking to better understand how your information is used and shared.
Changes to this Privacy Policy
Tern Voyages reserves the right to modify or update this privacy policy at any time, without any prior notice. We recommend that users regularly review this page to stay informed of any changes, as we are not responsible for users who do not review the updated policy.
If you have any questions or concerns regarding this privacy policy, please don't hesitate to contact us. We value your feedback and are eager to hear your comments. For more information or assistance, please email us at [email protected], and we will respond promptly.
Address
H86, Nathan Subramanian Colony,
Velachery,
Chennai-600042.